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04 - Troubleshooting
Categories
Update issues
(2)
See here some common issues during update
Articles
Error Accesing ElectricalOM: Windows cannot access the specified device, path or file...
Windows cannot access the specified device, path or file. You may not have the appropriate...
Older ElectricalOM versions
If your license does not support the current version you can try the versions below based on your...
Warning 1909 when lunching ElectricalOM
"Warning 1909. Could not create Shortcut ElectricalOM.Ink" when launching ElectricalOM" Issue:...
Screen Resolution Issues
By default, MS Windows sets the screen scaling factor to 125%, or higher for high resolutions on...
Cannot Export Drawing in dwg Format
In order to be able to export the drawing in dwg file you need to:1. Enable .net framework 3.52....
Cannot Access UK Forms Add-on Module
In the UK forms module, an MS Access © Database file is being used only for keeping history...
CAD Plan Design Add-On does not import XRef’s or symbols
If you are experiencing issues while importing external reference files, or symbols, please,...
UK Forms Add-On crashes
It has come to our attention that in some cases UK Forms Add-On module keeps crashing and causing...
[Mac Users] Mouse is misbehaving while using CAD Plan Design
Some of our Mac users are having mouse click issues with our CAD Plan Design module where a...